TASKS/DUTIES:

• Answer phones and take messages for local phone group
• Welcome visitors by greeting them, in person or on the telephone; answering or referring inquires
• Maintain security by following procedures; monitoring logbook/ issuing visitor badges
• Maintain and replenish office supplies;
• Assist Managers with office administration and clerical tasks and provide clerical support to other departments as needed
• Prepare expense claims for management;
• Provide efficient office administration including correspondence management, filing, photocopying and faxing;
• Provide courtesy support, reception and assistance for customer visitors;
• Provide proficient MS Office support including: Advanced word processing (text, tables, import/export, linking, templates); Spreadsheets, formatting, charts, graphs, statistics, import/export linking; Access Database, basic skill, simple data input and simple report generation; Outlook,  scheduling, contact management.
• Preparation of minutes of meetings as necessary;
• Retrieving productivity and timekeeping information;
• Assist production and support personnel with administrative matters including completion and submission of forms, timesheets, and providing liaison with Human Resources staff;
• Maintain notice board postings;
• Arrange travel and accommodations for staff
• Provide warehouse support/monitor sales orders
• Process repair/sale orders
• Respond to customs inquiries, liaise with customs broker to assign tariff codes to shipments
• Other duties as required

REQUIRED SKILLS:

• Knowledge of Microsoft Office (particularly Excel and Word)
• Pleasant telephone manner and good office etiquette.
• Professional verbal and written English communication skills.
• Prior clerical experience.
• A self-motivated team player with strong interpersonal skills and a positive attitude.
• Excellent organization skills with the ability to multitask.
• The ability to implement and maintain processes and deliver on deadlines.
• The ability to solve problems while maintaining a customer focus.
• Successful completion of an Administrative program from a recognized institution.
• Fluent in both English and Vietnamese an asset